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Shipping & Delivery

Do you ship worldwide & how much does shipping cost? 

Yes - we ship worldwide. We are happy to offer USA and International Shipping with tracking included FREE of charge! And there is NO sales tax. Hurray! 

What are your shipping and processing times?

Standard Shipping Times

USA:  6 - 16 working days 

International: 10 - 20 working days

(Please not these times are a worse case scenario and in most cases with our customers, It has been delivered much faster.)

Processing Times

Orders can sometimes take 1-3 days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!

If you need more detailed information, please send us an email at support@illunarmate.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!